Privacy Policy wpmerchandise.com

Last updated:April 25, 2024

1. General information

Thank you for visiting website https://wpmerchandise.com/ .

WP Merchandise is a modern Ukrainian manufacturer to produce plush toys and textile clothing. This website is an information platform about production, where you can find out more about us and/or order services and products.  For this Privacy Policy (hereinafter – the “Policy”) “WP Merchandise”, “we”, “us” and “our” refer to Weplay merchandise LLC (unified state register number: 40550386).

The Policy is addressed to individuals outside our company with whom we interact through the Website, phone, email including the Visitors and the Customers (hereinafter together, “you”, “your”," the client’’).

This Policy contains detailed information about how and why we collect, use, disclose, and otherwise process Personal data, what information becomes available to us and third parties when you while visiting and using our site.

Weplay merchandise LLC is the owner (controller) of Personal Data for the targeted processing described in this Policy.

2. Our contact details

Company name: Weplay merchandise LLC

Address: 16 “B” Kniazhyi Zaton str., Kyiv, Ukraine

E-mail: info@wpmerchandise.com

3. The definitions we use

Capitalized words, both singular and plural, have the following meanings in this Policy:

The Website – WP Merchandise website is available at the domain:  https://wpmerchandise.com/

The Applicable legislation – means the legislation in the field of protection and processing of personal data, in particular, the Law of Ukraine "On the Protection of Personal Data" dated June 1, 2010 No. 2297-VI with subsequent amendments and additions, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation – “GDPR”) and other laws, including ratified international conventions, under the scope of regulation of which the activity and / or individual data processing of WP Merchandise may fall.

The IP address – internet protocol (IP) address that is a unique number, similar to your post address, associated with your Internet activity.

Technical data – information collected by the Website when you visit it (for example, the IP address (web protocol) of the device you use, data about the web browser you use, your operating system, etc.).

The Visitor – a person who visits the website.

The Cookies – small pieces of data stored on your device (computer, smartphone, tablet, etc.) when you visit the Website.

The Data Subject – is a natural person whose Personal data is processed.

The Device – means any device that can access the Services, including the Website, such as a computer, mobile phone or tablet.

Personal data – information about a natural person who is identified or can be specifically identified.

The Pixels – the pieces of software code that are integrated into the Website code and allow tracking and analysis of user behaviour (which pages are visited, which links are followed, etc.).

Any capitalized definitions not otherwise defined in the Policy shall have the definitions outlined in the Terms.

4. Where does WP Merchandise get Personal data from?

We receive data directly from you in the following cases:

-       through the feedback form on the Website, when you order services or ask about price;

-       when you contact us by e-mail, telephone or our post address;

-       during the conclusion and execution of the agreement;

-       during online and offline meetings, presentations, events, exhibitions and etc.

We may receive data about you from our partners, for example: через сторінки у соціальних мережах; через анкети та форми, розміщені на веб-сайтах та інших ресурсах наших партнерів.

We may receive information about you from some of our service providers (as specified in Article 8 below) who assist us with marketing or promotional services related to how you interact with the Website, promotions, advertisements, or communications.

We process the Technical Data. Some of this data is collected automatically, for example, through your web browser (such as Google Chrome, Safari, Mozilla Firefox, Opera, or Microsoft Edge) when you use the Website.

This includes the following data:

IP address, browser data, including device and browser type, browser version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the Devices you use to access this Website, data on the Visitor’s interaction with the Website (session ID).

The session ID includes your interaction with the Website; if you went to the Website by a link from another website - the address of this website; the functions of the Website used by you; viewed pages; length of stay; way of visiting our Website; date and time of visit and other diagnostic data.

We may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device.

Usually, the technical data does not give us a real possibility to identify a specific natural person, directly or indirectly, and is therefore not considered Personal data. This data type will only be used by us in an aggregated and anonymized manner. For example, we may use this data to calculate the percentage of Visitors who access a particular feature of the Website, the number of Visitors from different geographical regions, etc.

However, suppose we combine or link such data with other personal data so that it can directly or indirectly identify the Data Subject. In that case, we treat the combined data as Personal data that will be used following this Policy

We also use Cookies and similar technologies, such as Pixels. You can learn more about Cookies and how we use them in Article 10.

Automated processing of the Personal data, including profiling, is not performed.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.

5. How do we process Personal Date?

Processing of personal data is any action or set of actions, such as collection, registration, accumulation, storage, adaptation, change, renewal, use and distribution (distribution, implementation, transfer), depersonalization, destruction of Personal Data, including using information (automated) systems.

When WP Merchandise processes Personal Data of our potential customers, Users, Buyers, we act as the owner (controller) of such Personal Data.

We process Personal Data for the following purpose and on the following legal bases:

After the data storage period expires, anonymized data may continue to be stored for archival and statistical purposes or following the requirements of the Applicable legislation.

RIGHT TO WITHDRAW CONSENT OR OBJECT TO PROCESSING.

You may refuse to receive any or all messages from WP Merchandise that we send with your consent, as indicated in the table above.

To do this, follow the instructions provided in the emails we send or contact us (see Section 2 Policies to find out our contact details).

You may also object to our use of your Personal Data based on legitimate interest.

Protection of Children

We do not knowingly collect personal information from persons under the age of 18 (hereinafter referred to as “Child” or “Children”). If you become aware that a Child has provided us with Personal Data, please get in touch with us. If we become mindful of the fact of collecting children's data, we will take measures to delete this information.

6. Where and how are Personal data stored?

WP Merchandise may accumulate the Personal data, inter alia by including this data in a personal database.

Personal data and databases are stored at the business addresses of their owner Weplay Merchandise LLC (see Section 2 Policies to find out our contact details).

We also use the data centres of contractors who provide us with relevant services. You can get more detailed information in Section 8. Processors of the Personal Data hereto.

WP Merchandise puts in place the following technical and organizational measures to preserve the confidentiality of your data: the use of anti-viruses, the use of a secure data storage server, a system of control and management of access to Personal Data, the conclusion of agreements with the obligation of non-disclosure of Personal Data, and others.

7. Does WP Merchandise transfer Personal data to third parties?

We understand the value of Personal data and make efforts to keep it private and secure.

We do not transfer Personal Data to third parties, except when such transfer is:

1.     as required by legislation and only (if necessary) in the interests of national security, economic well-being and human rights;

2.     at the request of the Data Subject.

For example, we may disclose Personal Data if we believe it is necessary or appropriate to protect the rights, property, or safety of WP Merchandise, our partners, or others. This includes the sharing information with other individuals and organizations, state authorities and local governments to protect or prevent crimes (upon request in the performance of tasks of operational-search or counterintelligence activities, the fight against terrorism, etc.).

8. Processors of the Personal data

We may engage third parties and/or individuals to facilitate the processing of the Personal data on our behalf, provide services such as data storage, assist in analysing how our Website is used, improve the Website's usability, and other services necessary for the Website's operation and the achievement of the goals of our activities, advertisements WP Merchandise (hereinafter referred to as the “Processors”).

In particular, our Processors are:

1.Partners delivering orders, such as:

NovaPoshta (LLC «NovaPoshta». Address: 103 Stolychne Shosse St., 9^th floor, Kyiv, Ukraine. Privacy policy: https://novaposhta.ua/uploads/...).

2.Partners whose data centres we use:

Hetzner Cloud (Hetzner Online GmbH, Address: Industriestr. 25 91710 Gunzenhausen, Germany. Політика приватності: https://www.hetzner.com/legal/...);

3.Terms of confidentiality and use of personal data:

a) SendPulse (SendPulse Inc. Address: 220 E 23rd St #401, New York, NY 10010. Privacy policy: https://sendpulse.com/legal/pp).

b) СS-Cart (Bolide Network LLC. Address: San Diego CA, USA. Privacy policy: https://www.cs-cart.com/privac...). 

4.Our employees and independent contractors, who support WP Merchandise work;

5.Partners who help us analyze and collect data from the Website:

Google, Inc. Address: Google, Google Data Protection Office, 1600 Amphitheater Parkway, Mountain View, California 94043, USA - using Google Analytics, Google Analytics 4, and Google Forms services.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics across all websites you use, visit the website at the link: https://tools.google.com/dlpag....

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/pr....

6.Other contractors and suppliers whose services we use to achieve our activity's goal(s).

The Processors have access to client Personal Data only to perform tasks within the scope and purposes of the Personal Data processing by the Policy. They are contractually obligated not to disclose or use it for other purposes.

9. Cross-border data transfer

Processors – foreign companies specified in Section 8 of the Privacy Policy above.

The transfer of Personal Data to foreign entities is carried out only if the relevant state provides proper protection of Personal Data in cases established by law or international agreement of Ukraine.

Personal data may be transferred to foreign subjects of relations also in the case of:

1) providing the Personal Data Subject with unequivocal consent to such transfer;

2) the need to enter into or perform a transaction between WP Merchandise and a third party in favour of the Personal Data Subject;

3) the need to protect the vital interests of the Personal Data Subjects;

4) the need to protect the public interest, the establishment, implementation and enforcement of the legal requirement;

5) providing WP Merchandise with appropriate guarantees regarding non-interference in the personal and family life of the Personal Data Subject.

WP Merchandise takes the necessary organizational and technical measures to ensure an adequate level of confidentiality of your data and guarantee non-interference in personal and family life. If we and/or our Administrators transfer personal data to countries with insufficient data protection, we rely on data processing agreements (DPA), standard contractual clauses (SCC) approved by the European Commission, or other legal grounds.

10. How do we use Cookies and similar technologies?

We use Cookies and other technologies, such as Pixels, to improve the functionality of the Website and personalize your experience, to analyze information about your activities for a better understanding of how our Website is used and to customise our content, marketing strategy and online advertisements.

For example, the choice of your preferred language or the region that you are in is saved thanks to Cookies. Thus, you will not have to re-enter data or make settings when visiting the Website.

We also share information about your use of the Website and Services with our trusted social media, advertising, and analytics partners (see details in Article 8 of the Policy).

You can allow or deny all Cookies, as well as personalize your settings. Cookies can be blocked by you at any time. With the help of a Cookie, we receive the Technical Data specified in the Policy.

You can see more details about how we use Cookies in our Cookie Policy at the link: https://wpmerchandise.com/cookies-policy/

11. Limitation of liability regarding third-party

The Website may contain links to third-party resources posted for informational purposes. If you link to other resources, this Policy will not apply to such resources.

We are not responsible for the policies and practices of other companies, and any information that you provide to such companies is subject to their privacy policy or other document that regulates the processing of personal data.

If you leave the Website via a third-party web link, we recommend that you review the privacy policy of each website or service before submitting any personal data, and carefully review their terms of use.

For example, our Website contains links to social networks Facebook, Instagram, YouTube, Linkedin, Twitter and etc.

WP Merchandise cannot guarantee the security of your Personal data when using the services of third parties, nor can it be responsible for their work, as it is not the owner of these resources.

12. Your rights regarding Personal data

You have the right to object or to withdraw to the processing of your Personal Data which processed on the basis of a legitimate interest or consent at any time (see Section 5. How we process Personal Data).

You can exercise your right to update, maintain access to, amend, block, or delete your Personal Data. To do this, you can send a message by e-mail, with a note in the subject of the list "Personal data", to the e-mail address: info@wpmerchandise.com.

Please note that we may ask you to verify your identity before responding to such requests.

As a result of processing your request, your data will be updated, blocked, revoked or deleted within 30 days of your request. If we need more time to process your request or if your request cannot be satisfied for legal reasons, you will receive a notification from us accordingly. 

In accordance with the Law of Ukraine "On Personal Data Protection" you have the right to:

- to know about the sources of collection, place of storage of your Personal data, the purpose of their processing, the location or place of residence of the owner or manager of personal data or to give an appropriate order to obtain this information to persons authorized by you, except for cases established by law;

- receive information about the conditions for providing access to personal data, in particular information about third parties to whom your personal data is transferred;

- to access your personal data;

- to receive no later than thirty calendar days from the date of receipt of the request, except in cases provided by law, an answer on whether your personal data is being processed, as well as to receive the content of such personal data;

- present a reasoned demand to the owner of personal data with an objection to the processing of his personal data;

- make a justified demand for the change or destruction of your personal data by any owner and administrator of personal data, if these data are processed illegally or are unreliable;

- to protect your personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision, as well as protection from providing information that is unreliable or defames the honor, dignity and business reputation of a company or individual person;

- complain about the processing of their personal data to the Ukrainian Parliament Commissioner for Human Rights or to the court;

- apply remedies in case of violation of the legislation on personal data protection;

- make reservations regarding the restriction of the right to process their personal data when granting consent;

- withdraw consent to the processing of personal data;

- know the mechanism of automatic processing of personal data;

- to protect against an automated solution that has legal consequences for it.

13. Policy update

WP Merchandise may update this Policy at its sole discretion from time to time. Changes to the Policy come into force from the moment they are published on the Website. When you interact with the Website, you confirm that you have read the current terms of the Policy.

The publication of the new version of the Policy on the Website will be considered as the notification of the Customers and Visitors about the change of the Policy. We encourage you to review this Policy frequently to be informed of how we are protecting your information.

If any part of this Policy is invalid, the remaining parts will remain in effect.

If the Policy is published in different language versions, the Ukrainian version will prevail.